Jackpot City Casino Review

Jackpot City Casino has been in continuous operation since 1998 and that counts for a lot in our rating method. It was founded on the exclusive Microgaming platform and retains the Microgaming character even now. Thunderstruck, Immortal Romance, and Mega Moolah are just a few of the iconic slots in its portfolio. Jackpot City also ticks the other boxes that Canadian online casino players look for.

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🌟 Overall Rating93%
🤑 Bonuses and Promotions85%
⚙️ Software and Games95%
💳 Deposits and Withdrawals 90%
💁 Customer Support95%
🪪 Safety & Fairness 100%
🏢 LicensorMalta Gaming Authority, Kahnawake Gaming Commission, Alcohol and Gaming Commission of Ontario
🗓️ Year Established1998
🤵 OwnerBaytree Interactive Limited
🎰 Online slots450+
🤑 Welcome BonusC$1600 match bonus over first four deposits
💁 Customer SupportHelp Center, Live Chat, Email
📱Compatible DevicesAndroid, iPhone, Windows Phone, iPad, Mac / PC, Tablet
💸 Payout Speed1 to 3 business days, in most cases
↩️ Payout Percentage98.7%
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What we like
  • Comprehensive Help Center at the website
  • Licensed by the Alcohol and Gaming Commission of Ontario
  • Offers all the iconic Microgaming slot games
  • Mobile Compatibility on IOS and Android devices
What we don't like
  • Cryptocurrency payment options not available
  • Can withdraw only C$4000 per week

The welcome bonus package offered to new Canadian casino players is a big incentive to sign up. You can then keep getting bonuses through the Loyalty Program.

Welcome Bonus Package

Jackpot City Casino takes care of you after you first deposit as well, by offering bonuses on the next three deposits. The pot is then sweetened with a chance to win C$1 million.

  • On each of your first four deposits you get a 100% bonus that can be maximized to C$400. It makes sense to restrict each deposit to C$400 because you will not get bonuses on the additional amount. 
  • You also get 10 free spins daily on the Bonus Wheel for a chance to win up to C$ 1 million.

Before you cash out the winnings you must fulfill the bonus terms. We assure you that these are more lenient than the conditions at many other online casinos.  

  • You have only 7 days from registration to claim the bonuses, so you will have to act fast.
  • The minimum deposit required to claim the bonuses is only C$10. 
  • Only the bonus amount must be wagered 35x before you can withdraw your winnings. 
  • A list of slot games that contribute 100% towards meeting wagering requirements is provided at the Jackpot City website. Please wager the bonuses only on these slot games.

Loyalty Program

You will earn points for every real money wager that you place at Jackpot City Casino. The good news for online slots players is that these games award the most points for every C$1 bet. The reward points can be converted to bonuses at predetermined rates.

The accumulation of these reward points also enables Canadian casino players to move to higher Loyalty Tiers. The loyalty program has six tiers, starting with Bronze and ending with Prive. At each level you will be greeted with exclusive promotions, bigger and better than the previous one. Our advice to you is that after signing up, stay loyal at Jackpot City and reap these rewards.

All the software providers at Jackpot City Casino are independently audited by gaming experts and their games taken on board only after the certificates are obtained.

Software Providers

Jackpot City was launched as an exclusive Microgaming casino, and even today the bulk of its games are from Microgaming. Games Global is the rebranded name for Microgaming, but Canadian online casino players still use the original name. You will also find slot games from OnAir and Pragmatic Play, but the focus in our review will be on Microgaming.

Online Slot Games

Return to Player (RTP) is an indicator many Canadian players look at before choosing slot games. This ranges from about 95% to 97% and is usually mentioned in the rules section within the game.

Online Classic 3-Reels Slots

These slot games give a retro feel, with fruit symbols that were once used in the mechanical slot machines. Jackpot City Casino still has a few in its portfolio.

  • Break Da Bank: The game logo is the key to big wins
  • Wacky Panda: A relatively new addition to this slots category
  • LotsALoot: The maximum payout is 2500 times the bet

Online Video Slots

A player in the Jackpot City video slots section, will find more cheer than a kid in a candy shop. There is so much to choose from and we can only present an appetiser.

  • 3 Lucky Rainbows: You get three different free games features
  • Fortunium: Embark on an adventure with Maximilian and Victoria
  • Lucky Twins: Wait for the Link & Win bonus round to be triggered

Online Progressive Jackpot Slots

Do not shy away from betting on the progressive slots. One win can change your life.

  • Atlantean Treasures: One of the more popular slots in the Mega Moolah network
  • Wheel of Wishes: No other Canadian progressive jackpot seeds at C$ 2 million
  • Major Millions: Launched over 20 years ago, but as popular as ever 

The default currency for Canadian casino players at Jackpot City is C$, and you should stay with that. It is advisable to select a payment option that works for both deposits and withdrawals; however, we present a complete list before you.

Deposits

Jackpot City Casino does not charge any fee for making deposits and the amounts are credited immediately.

paysafecard and Neosurf vouchers can be purchased for cash and their unique number communicated to Jackpot City to make the deposit. There is no charge for making deposits and the amounts are credited instantly.

Interac, INSTADEBIT, iDebit, and echeck can be used for transferring funds from your bank account to Jackpot City Casino.

Visa and MasterCard credit cards are accepted at Jackpot City Casino for depositing funds.

Among the web wallet options, MuchBetter is commonly used.

Deposit methodsMinimum deposit
Visa/MastercardC$10
PaysafecardC$10
iDebitC$10
InteracC$10
InstadebitC$10
MuchBetterC$10
ecoPayzC$10
eCheckC$10
NeosurfC$10

Withdrawals

We suggest that you pick from one of the following payment options for withdrawals. All of them are safe and operated by regulated entities.

Withdrawal methodWithdrawal timeMin. withdrawal limit
Visa/Mastercard1-3 business daysC$10
iDebit24 to 48 hoursC$10
Instadebit24 to 48 hoursC$10
Interac1-3 business daysC$10
MuchBetter24 to 28 hoursC$10
eCheck1-3 business daysC$10

Please take heed of the following conditions for smooth passage of withdrawal requests.

  • You must keep your KYC documents ready for submission.
  • Your withdrawal request will be put on hold for 24 hours before being forwarded for processing.
  • You can withdraw a maximum of C$4000 per week. 

Jackpot City operates a mobile casino platform that is identical to its desktop one. We urge Canadian casino players to take advantage of this facility and play their intended quota of games while on the move. Apps are available at both Google Play and App Store and you can download and install the appropriate one on your smartphone. Another option is to access the Jackpot City mobile site on your smartphone browser.

You need only one account at Jackpot City and can then log in using the same particulars from any device. You will not need to load funds separately for playing on mobile devices, and can switch seamlessly from mobile to desktop and the other way round.

Whether their funds are safe and whether the games are fair are two primary concerns of Canadian online casino players. We pay special attention to these when we evaluate online casinos. That Jackpot City has a licence from the Alcohol and Gaming Commission of Ontario and a certificate of fairness from eCOGRA goes a long way in establishing its credibility. Some important steps taken by Jackpot City Casino are highlighted below.

  • The online casino employs the latest Secure Sockets Layer encryption technology, which safeguards the financial transactions and the personal information of the players on the servers.
  • All players signing up must provide specified documents verifying the age, identity, and address. This prevents fraudulent players from joining Jackpot City Casino and creates a healthy environment for the entire community.

There is a very small possibility that over time players start gambling more than they can afford do. Jackpot City Casino provides facilities that can safeguard against this possibility and we advise players to use them.

  • You can set maximum deposit limits for a day, week, or month and the online casino will block deposits more than this.
  • The Responsible Gaming page at Jackpot City website provides useful tips that you should follow.

In the rare case, if you feel that you are spending too much time or money at online casinos, please do not hesitate to seek professional help. We recommend these reputable sources: Responsible Gambling Council (RGC), Centre for Addiction and Mental Health, Gambling Therapy, Gamblers Anonymous, GamTalk or call RGC directly at 1-800-522-4700. You can also read more about Responsible Gambling here.

Should you have any query, please check out the Help Center first. It contains a comprehensive list of common questions grouped under different topic heads and an interactive search engine. If you still need assistance please contact the customer support through live chat, which is available round the clock. The reps are friendly and will satisfactorily address your problem in quick time. Email support is also available.

This is the sequence of steps that you should follow.

  • Click on the “Sign Up” button to reveal the registration form.
  • Enter the required personal information like name, address, contact details, and your choice of username and password.
  • Make sure that all mandatory fields are filled.
  • You will have to confirm that you are over 18 years and that you accept the Terms and Privacy Policy.
  • Click “Register” and you are ready to make your first deposit.

As Jackpotslotz family, we can assure you that Jackpot City Casino provides safe and fair gaming. Its slots section is amazing and includes the latest titles. The loyalty program kicks off with your first bet and provides VIP Canadian players with attractive bonuses and facilities. Hit the Sign Up button now.

You must be 18 years or more. The online casino will ask for documents to prove your age and put these through its KYC process. If you are underage, please do not attempt to register an account.

You can decline bonuses, but we advise you not to do so. It is an opportunity to convert free playing money provided by Jackpot City Casino into your own funds. Why let it go?

Yes, the online casino is licensed by quite a few regulatory bodies. In Canada it operates under the supervision of the Alcohol and Gambling Commission of Ontario.

Jackpot City
9.4/10